Andrew Clark
Understand
Innovate
Execute
Understand
Innovate
Execute
Stay ahead of the competition with strategic expertise that fuels growth and delivers measurable impact. I help businesses identify high-value customer segments, craft compelling products and experiences, and streamline operations to maximize efficiency and satisfaction.
With leadership experience at JP Morgan Chase, Martha Stewart Living, TIAA, and RPA Worldwide, I have led corporate strategy, transformation, and product management across banking, investments, retirement solutions, and consumer goods.
I help companies:
Lead with strategy to proactively shape direction
Identify and engage their most profitable customer segments
Optimize customer journeys across key touchpoints
Develop and refine products to drive engagement, loyalty, and profitability
Build efficient acquisition, activation, and servicing ecosystems
Turn insights into action and strategy into results. Align vision with execution to drive measurable impact. Identify opportunities, refine business cases, craft compelling messaging, and optimize operations.
Test, track, and implement change - so your business doesn’t just plan for success, it achieves it.
Fractional Leadership
Gain flexible access to executive expertise—offering fresh perspectives, structured problem-solving, and valuable industry insights.
Strategic Planning & Financial Analytics
Financial modeling, customer value optimization, business case development, P&L Management, and roadmap execution.
Customer Insights
Application of digital and voice analytics, analyze customer interactions across touchpoints, and optimize customer experiences.
Product & Service Innovation
Develop and enhance products, optimize customer acquisition, manage distribution channels, and streamline servicing.
Operational & Experience Optimization
Use financial data and customer insights to create practical strategies that lead to meaningful business outcomes.
Targeted Customer Engagement
Deepen connections and create sustainable growth by driving engagement and loyalty in most valuable customer segments.
Focus on the Customers You Want to Acquire
Optimized credit card customer acquisitions by identifying high-value segments, moving to a digital acquisition model to improve overall profitability.
Enhancing Customer Ecosystem Insights
Implemented web analytics and Google Contact Center Artificial Intelligence for a national asset manager, prioritized optimization of key touchpoints.
Crafting a Winning Wealth Management Strategy
Identified product gaps and built strategic partnerships, delivering a streamlined wealth management suite tailored to younger entrants.
Retooling Retirement for Tomorrow
Redefined a Fortune 500 banking firm’s retirement plan offering—developing a platform partnership and managing a digital interface rollout.
Expanding a Lifestyle Brand’s Retail Reach
Forged strategic partnerships and negotiated royalty agreements to scale distribution and maximize profitability.
Scaling an Emerging E-commerce Business
Designed a multi-channel distribution strategy, expanding retail presence through targeted retail partnerships.